Privacy Policy for Nonna’s Woburn Sands

At Nonna’s Woburn Sands, we are committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible way. This Privacy Policy explains how we collect, use, and protect your data when you use our website, in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

Nonna’s Woburn Sands is a restaurant based in Woburn Sands, UK. For the purposes of data protection law, we are the “data controller” of the personal information you provide to us.

2. What Information We Collect

  • Usage Data: IP address, browser type, device information, and browsing behaviour on our website.
  • Contact Data: Your name, email address, phone number, and any information you submit through contact or booking forms.
  • Booking or Event Data: Information you provide when making a reservation or signing up for events.
  • Marketing Preferences: Your preferences in receiving marketing messages from us.

3. How We Use Your Information

  • To respond to your enquiries and booking requests.
  • To personalise your experience and improve our website.
  • To send promotional content if you have opted in.
  • To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Your consent
  • Performance of a contract (e.g. reservations)
  • Our legitimate interests (e.g. improving our service)
  • Compliance with legal obligations

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted service providers who help us operate our website or manage bookings, and who are required to keep your data secure and confidential.

6. How We Store and Protect Your Data

Your information is securely stored and only retained as long as necessary for the purposes stated above. We use industry-standard security measures to prevent unauthorised access, disclosure, or misuse of your personal data.

7. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or erasure of your data
  • Withdraw consent at any time (where applicable)
  • Object to or restrict processing of your data
  • Request transfer of your data to another provider
  • Lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk

8. Cookies

We use cookies to understand how our website is used and to improve the user experience. You can control or disable cookies in your browser settings. For more information, please see our Cookie Policy.

9. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website and will include the effective date of the update.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:

Nonna’s Woburn Sands
Email: info@nonnaswoburnsands.co.uk
Woburn Sands, United Kingdom